IMPORTEL SERVICE, AN OUTSTANDING DISTINCTION

Service is at the heart of Importel's offer since the beginning. Essentially, this service is based on::

• A team of specialized representatives aiming toward service;
• A personal advisory service on the lookout for new products;
• A search of older title upon request; ;
• Regular submission of updated inventory;
• Delivery of orders within 24 hrs available almost everywhere in Canada;
• A customer service department that is proactive and solution-focused;
• The sending of promotional materials about new products;
• Guaranteed stock on new titles when ordered in terms;
• A competitive global bill;
• The granting of a line of credit.